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Terms of Use

The rules that apply when using the Eximus website, forms, content, and related services.

Last updated: 2026-03-26

1. Acceptance of the terms

Accessing, browsing, and using the Eximus SAS website, as well as using its forms, contact channels, content, resources, digital services, and related functionality, implies acceptance of these Terms of Use.

If you do not agree with these terms, you should refrain from using the website and related services.

2. Purpose of the website

The Eximus SAS website is intended to present corporate, commercial, and technical information about the company and its services, including software development, support and maintenance, modernization and migration, technology consulting, process automation, platform integration, and services related to infrastructure, data, artificial intelligence, and digital solutions.

Information published on this site is general and informative unless a proposal, contract, service order, or signed agreement expressly states otherwise.

3. Capacity and permitted use

By using this website, you represent that:

  • you have the legal capacity to accept these terms;
  • you will use the site lawfully and in good faith;
  • you will not perform activities that affect the security, availability, or integrity of the site or related services;
  • you will not use the site to transmit unlawful, fraudulent, defamatory, offensive, malicious content, or content that infringes third-party rights.

4. Proper use of the site

You agree not to:

  • access systems, accounts, databases, or restricted areas without authorization;
  • interfere with the operation of the site or attempt to bypass its security measures;
  • introduce viruses, malware, malicious code, or mechanisms that affect site operations;
  • copy, reproduce, distribute, or exploit site content without prior written authorization from Eximus SAS;
  • use forms or contact channels to send spam, false information, or abusive requests;
  • impersonate another person or entity.

Eximus SAS may restrict, suspend, or block access when it detects misuse, security risks, or breaches of these terms.

5. Intellectual property

All website content, including texts, designs, logos, trademarks, trade names, graphics, interfaces, documents, code, structures, compilations, images, videos, downloadable elements, and other materials, is owned by Eximus SAS or by third parties that have authorized its use, and is protected by applicable intellectual property rules.

Access to the site does not grant any license or commercial use right over such content, except where Eximus SAS gives express written authorization.

Only personal, informational, and non-commercial use of visible site content is permitted, provided that legal notices and authorship notices are not altered or removed.

6. Commercial and technical information

Information published on this website, including descriptions of services, capabilities, use cases, technologies, methodologies, estimated timelines, benefits, references, or examples, is indicative and may change without prior notice.

Nothing published on this site constitutes a binding commercial offer, contractual promise, guarantee of results, or definitive commitment unless there is a formal proposal, contract, or agreement signed by Eximus SAS.

7. Forms, contacts, and communications

When you use forms, email, chat, bots, messaging channels, Microsoft Teams, WhatsApp, or other means enabled by Eximus SAS, you agree to provide truthful, current, and sufficient information to address your request.

Eximus SAS may retain traceability of communications and files sent for support, service delivery, security, operational continuity, commercial follow-up, contractual execution, and legal compliance, in accordance with its Privacy Policy.

8. Accounts, access, and restricted areas

If Eximus SAS enables user accounts, private portals, platform access, bots, dashboards, repositories, support tools, or any authenticated environment, the user is responsible for:

  • keeping credentials confidential;
  • preventing unauthorized access to accounts;
  • promptly reporting any incident, suspected misuse, or security compromise.

Eximus SAS may suspend access where it detects reasonable security risks, contractual breaches, or use contrary to these terms.

9. Files, content, and materials provided by the user

If you send documents, data, instructions, comments, files, images, configurations, code, tickets, requirements, databases, or other materials to Eximus SAS, you represent that you have the right or sufficient authorization to share them.

You retain ownership of your content unless otherwise agreed. However, you grant Eximus SAS a non-exclusive, limited, and necessary authorization to host, process, review, copy, transmit, and use those materials solely to address the request, deliver the service, provide support, perform technical analysis, preserve traceability, or carry out related activities.

Eximus SAS assumes no responsibility for content supplied by third parties without valid authorization.

10. Integrations, third-party tools, and external services

The website or Eximus SAS services may integrate with or interact with third-party platforms, services, or tools, including cloud, messaging, collaboration, automation, analytics, artificial intelligence, videoconferencing, storage, CRM, or document-processing services.

The use of those services may also be subject to third-party terms, policies, service levels, and practices. Eximus SAS does not fully control those external environments and is not responsible for interruptions, limitations, changes, decisions, or failures attributable exclusively to third parties.

11. Site availability

Eximus SAS seeks to keep the website and related services available, but does not guarantee permanent, continuous, error-free, or uninterrupted availability.

The site may experience suspensions, maintenance, changes, delays, or limitations for technical, operational, security, force majeure, third-party, or planned-update reasons.

Eximus SAS may modify, suspend, or withdraw site content, functionality, or services in whole or in part at any time.

12. Disclaimer of warranties

Except where mandatory law or an express contractual commitment says otherwise, the website and its content are provided "as is" and "as available."

Eximus SAS does not guarantee that:

  • the site will be free of errors or vulnerabilities;
  • the content will be exhaustive, permanent, or fully up to date at all times;
  • using the site will satisfy a user's specific needs;
  • results derived from the use of the site or automated tools will be exact, complete, or fit for a specific purpose.

13. Limitation of liability

To the maximum extent permitted by applicable law, Eximus SAS will not be liable for direct, indirect, incidental, special, consequential damages, or lost profits arising from:

  • use of or inability to use the site;
  • decisions made based on published information;
  • connectivity, availability, or security failures;
  • viruses or impacts caused by third parties;
  • unauthorized access beyond the reasonable control of Eximus SAS;
  • errors in information provided by the user or third parties;
  • interruptions in integrated external platforms or services.

Nothing in these terms excludes responsibilities that cannot be legally limited or excluded.

14. Third-party links

The site may contain links to third-party sites, applications, or services. These links are offered solely for the convenience of the user.

Eximus SAS does not control and assumes no responsibility for the content, security, availability, accuracy, privacy practices, or terms of use of those external sites.

15. Personal data protection

Processing of personal data through the site or related channels is governed by the Privacy Policy and Personal Data Processing Policy of Eximus SAS.

By using the site or submitting information through enabled channels, you acknowledge that you have read that policy.

16. Confidentiality

Information that Eximus SAS publishes openly on this site is not considered confidential. If confidential, sensitive, strategic, or reserved information needs to be exchanged, it must be done through formal channels and, where appropriate, under specific confidentiality agreements.

Eximus SAS is not required to treat information sent voluntarily through forms or public channels as confidential unless there is a prior agreement requiring it.

17. Modifications

Eximus SAS may modify these Terms of Use at any time. The current version will be the one published on the website with its update date.

Continued use of the site after changes are published implies acceptance of the updated version.

18. Suspension or termination of access

Eximus SAS may limit, suspend, or terminate access to the site or certain services without prior notice when:

  • there is misuse or conduct contrary to these terms;
  • security incidents or risks are detected;
  • it is necessary to protect infrastructure, information, or third parties;
  • there is legal, contractual, or regulatory non-compliance.

19. Governing law and jurisdiction

These Terms of Use are governed by the laws of the Republic of Colombia. Any dispute related to the site or these terms will be submitted to the jurisdiction of the competent authorities of Colombia, unless mandatory law provides otherwise.

20. Contact

For questions related to these Terms of Use, contact: